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Food Service Management: How to Succeed in the High-Risk
Restaurant Business -- By Someone Who Did:

Many of us have endured a stint in food service, whether
it was our first venture into the working world or served
as a part-time job strictly for extra income. For the
majority of us, there was never any intention of pursuing
it as a career. However, the fast pace and interaction
with a variety of people delights some, and they develop
an enthusiastic attitude toward the business. These people
often understand the sound fundamentals of food preparation,
appreciate the value of personal service, and possess
excellent people skills. But there is much more to the
world of food service and food service management. Food
Service Management: How to Succeed in the High-Risk Restaurant
Business By Someone Who Did will reveal all the hidden
facets of this fast-paced business and show you how to
succeed as a food service manager. The author, Bill Wentz,
speaks from experience, making his advice that much more
valuable. Wentz truly understands the industry and shares
the priceless experiences he had and lessons he learned
throughout his career. In this book, you will learn if
a food service career is right for you, the many opportunities
available in the industry, and where to go for the best
training. Food service managers will learn how to predict
food costs, how to achieve profit goals, how to conduct
recipe cost analysis, and how to realistically price a
menu. In addition, this book discusses labor costs and
controls, profit and loss statements, accounting systems,
inventory, sanitation, and effective communication. Furthermore,
Wentz shares his philosophies regarding ethics, hospitality,
and performance. This book will show you how to develop
and nurture your relationships with customers and how
to keep them coming back to your establishment time after
time, as well as how to be an effective manager, how to
hire and train employees, how to get results, and how
to further your success. The topics of proper kitchen
design and layout, time management, and food quality are
also covered in this unique book. Whether you are considering
a career in food services or you are already the manager
of an establishment, you will certainly find some wisdom
in Wentz s words. Wentz passes on his knowledge in this
easy-to-read and entertaining book that not only tells
you how to survive in the food service business but also
tells you how to be successful.
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